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Question

PAYG I have been Charged twice

  • October 9, 2025
  • 1 reply
  • 22 views
F
Community Member

hello, i have topped up pay as you go and been charged twice. please issue the refund asap

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • October 9, 2025

    Hey there ​@foggy123, please contact our live-chat and see if they’ll be able to help with a credit, as we can’t refund add-ons or top-ups:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

     

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