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falco
Community Member
September 4, 2026
Solved

Retriving telephone number in a new sim card

  • September 4, 2026
  • 1 reply
  • 25 views

I’ve bought a new a pay as you go sim card a while ago but I ve used.it only for data.

I want to top up now but I can’t find the telephone number associated.

Where do I find it?

    Best answer by Gemma M

    Hi ​@falco,

     

    If the SIM is in a phone, you can usually find the mobile number by:

    Android

    1. Open Settings.
    2. Tap About Phone.
    3. Look for Phone Number or SIM Status.

    iPhone

    1. Open Settings.
    2. Tap Phone.
    3. Your number should be displayed under My Number.

     

    If the SIM is in a data-only device and you can't access the number that way, you may need to insert the SIM into a phone temporarily and follow the steps above.

     

    Alternatively, if you're unable to find the number, please let us know or contact our Customer Service Team via Live Chat and they'll be happy to help: https://www.idmobile.co.uk/live-chat.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    September 9, 2026

    Hi ​@falco,

     

    If the SIM is in a phone, you can usually find the mobile number by:

    Android

    1. Open Settings.
    2. Tap About Phone.
    3. Look for Phone Number or SIM Status.

    iPhone

    1. Open Settings.
    2. Tap Phone.
    3. Your number should be displayed under My Number.

     

    If the SIM is in a data-only device and you can't access the number that way, you may need to insert the SIM into a phone temporarily and follow the steps above.

     

    Alternatively, if you're unable to find the number, please let us know or contact our Customer Service Team via Live Chat and they'll be happy to help: https://www.idmobile.co.uk/live-chat.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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