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Community Member
Dey
Community Member
August 10, 2026

activate my number as it doesn’t work

  • August 10, 2026
  • 1 reply
  • 6 views

I cancelled my contract but it happened two days ago .

i need to reactivate it and can you show me what plans you might have 

1 reply

iD Mobile Employee
Zubair H
iD Mobile Employee
August 12, 2026

Hi ​@Dey 

 

Thanks so much for letting us know, if your contract is not yet disconnected and awaiting the 30-day disconnection period, we are able to cancel the disconnection, however if the contract is already disconnected, we are not able to reactivate it. 

 

We would be happy to look into this for you, please drop us a direct message via our iD Community platform and we would be happy to assist. 

 

Thanks,

Zubair

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