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Community Member
Dave300
Community Member
February 28, 2026
Question

add on's that come with a new contract

How to get my offers such as apple music 

    1 reply

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    March 1, 2026

    Hi ​@Dave300,

     

    If your plan with iD Mobile includes an offer like Apple Music, here’s how to access it:

    How to activate your Apple Music offer

    Log in to the iD Mobile app

    Go to My Account → Add-ons / Extras / Offers

    Select Apple Music and follow the activation link

    You’ll be redirected to Apple to redeem the subscription
     

    If it’s not showing:

    Make sure your plan includes the offer

    Check your email (including spam) for a redemption link

    Ensure you are signed in with your Apple ID

    Update the iD Mobile app to the latest version

    Try logging in via the online account instead of the app
     

    If you still can’t see the offer, let us know

     

    Lamiya 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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