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Jo-Jo1987
Community Member
August 27, 2026
Question

additional number

  • August 27, 2026
  • 1 reply
  • 13 views

Hi, I'm at the stage of extending my contract and getting a new phone. Along with this order, I'd like to buy another new SIM card for my daughter's as a new plan. Do I have to make two separate orders or can I do it in one?

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 2, 2026

Hi ​@Jo-Jo1987 


Thank you for reaching out to us, please accept my apologies for any inconvenience caused you would need to get your plan upgraded in the app or the website, however the new plan will need to be a separate order placed.

Thanks,
Hosai

The iD Mobile Team

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