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Andy198
Community Member
September 28, 2026

already with id can I choose a new plan from money savings expert

  • September 28, 2026
  • 1 reply
  • 12 views

I’m already on id monthly can I go on a different plan from money saving expert still with id

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    September 30, 2026

    Hi ​@Andy198, 

     

    Thank you for getting in touch. I’m sorry for any confusion regarding the available iD Mobile offers.

     

    If you choose to take out an iD Mobile contract through a third-party partner, this would be treated as a new contract and would come with a new mobile number. Unfortunately, you wouldn’t be able to switch your existing iD Mobile contract internally to that third-party offer.

     

    However, our Sales team can check the options currently available for your existing account and advise whether there are any suitable deals or upgrades available to you.

     

    You can contact our Sales team via Live Chat or by calling 0800 049 0250.

     

    We hope this helps clarify your options, and we apologise for any inconvenience caused.

     

    Owethu

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