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Community Member
November 25, 2025
Question

app doesnt allow my upgrade

  • November 25, 2025
  • 1 reply
  • 26 views

I’m trying to upgrade to an offer on my app. But when I get to checkout I get a message saying they can’t complete the upgrade

    1 reply

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    November 26, 2025

    @Garry-id-contracts Try using a web browser or if not please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.