Hi ​@Achip,

I am sorry you are having trouble redeeming your Apple Fitness+ voucher.

Please contact us through one of our available support channels so we can look into this for you and help resolve the issue.

You can reach our Live Chat team here:

https://www.idmobile.co.uk/live-chat

Alternatively, you can send us a private message via Facebook or Instagram, and our team will be happy to assist you.

Regards,

Tashnieka
The iD Mobile Team

Hi,

I started with the live chat and they told my to contact yourselves.

kind regards,

alex 

Hi ​@Achip,

Thank you for getting back in touch, and I am sorry you were directed to the iD Mobile Community instead of being assisted through the appropriate support channel. You should not have been passed between different channels in this way.

Please send us a private message via Facebook or Instagram, where our team can access your account and take a closer look at the issue for you.

Thanks,

Tashnieka
The iD Mobile Team