Hi ​@Mind the GAP,

I'm sorry to hear you're having trouble claiming the Apple Fitness+ offer.

If you're receiving a "UID Missing or Incorrect" error when using the claim link, we'll need our team to review this and provide you with a valid claim link if necessary.

Please contact our Customer Service Team via Live Chat and they'll be able to assist further: https://www.idmobile.co.uk/live-chat

Once connected, explain that you're receiving a UID Missing or Incorrect error when attempting to claim the Apple Fitness+ offer, and they'll be able to look into it for you.

We apologise for the inconvenience and hope this gets resolved quickly.

Regards,

Gemma M

The iD Mobile Social Media Team