I am trying to upgrade my phone to a sim only deal, every time i go to checkout it asks me to provide an email through the app - but when i go back to the app it tells me there is already an email? I don’t know how to fix it and neeed to upgrade before the end of March
Question
asking me for my email when its already there
+1Hi
Thank you for getting in touch. We’re sorry to hear you’re receiving and error when trying to upgrade.
Kindly please contact our sales team on 0800 049 0250 and they’ll be able to assist you with your upgrade.
-Anneline
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