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sjm5590
Community Member
September 12, 2025
Question

AWFUL WEBSITE NAVIGATION TO UPGRADE

  • September 12, 2025
  • 1 reply
  • 28 views

I have just UPGRADED and got a confirmation and did a trade in too but did not take a screenshot ASSUMING ID mobile have done the due diligence and sent me a confirmation?! NO CONFIRMATION email?!

nothing left bank for upfront cost but I had a screen confirmation of my order of iPhone pro?

advise please

    1 reply

    Tyler C
    iD Mobile Employee
    Tyler C
    iD Mobile Employee
    September 13, 2025

    Hi there ​@sjm5590, to confirm, is it order confirmation you’re looking for, or trade-in confirmation please?

     

    Thanks,

    Tyler

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