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Community Member
August 25, 2026

bill charged for this month are uncorrect

  • August 25, 2026
  • 3 replies
  • 30 views

I believe last month I went to sim only at a cost of £16 per month with unlimited usages on calls data and texts? My my bill this month shows £31!? 

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    August 26, 2026

    Hi ​@Nikigell,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    August 27, 2026

    @Gemma M  I have the same issue! Can you help please. A need to submit my pac code but it won’t let me log in as I don’t have an I’d mobile number.

    iD Mobile Employee
    August 28, 2026

    Hi ​@LMac 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Zandile M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.