Community Member

blue light discount

3 replies
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Hi I am wondering if I can use my blue light discount to get a new phone and deal. I am looking at the galaxy flip 8 and noticed deals on line are better with my discount. I don't want to change number or net work, as I have been with you for years and always get great service and deals

Gemma M

iD Mobile Employee

Hi @Christine Merivale,

We don't currently offer Blue Light Card discounts on our plans.

As you're an existing iD Mobile customer and would like to keep your number, we'd recommend contacting our Sales Team to discuss the options available to you and see whether there are any upgrade deals that would suit your needs.

You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

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F

Frontrowunion

New Contributor

Hi there is a blue light discount indicated in the blue light app and it takes you to the iid website. The page loads and has a good deal for 25gb for £6. It will not load fully so I can’t select the offer and proceed with the order. How can I get this sim package? I am a new customer.
thanks.

Gemma M

iD Mobile Employee

Hi @Frontrowunion,

Thanks for getting in touch. Unfortunately, we don’t currently offer a Blue Light discount directly through iD Mobile.

I’m sorry that the offer you’ve seen isn’t loading correctly. I’d recommend contacting our Sales Team via Live Chat to see what other SIM-only deals or options may be available to you as a new customer.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.