Blue light discount

3 replies
30 views

I'm trying to use the blue light discount to get the 25gb for £6 monthly sim only plan, but the page repeatedly won't load.

Please help

M

Marquerita T

iD Mobile Employee

Hi @Sarahh88.

Thank you for your post. I am sorry for the trouble with the page.

We don't officially offer a dedicated Blue Light discount on our plans, so the deal you're trying to use may not be coming from us directly. Could you let us know where you saw it?

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

S

Sarahh88Author

New Contributor

On the blue light website and app there is a list of ID offers available. This is the one I was interested in

Gemma M

iD Mobile Employee

Hi @Sarahh88,

Thanks for clarifying.

iD Mobile doesn’t currently support or provide Blue Light discounts directly. If you’ve found an iD Mobile offer through the Blue Light website or app, you’re welcome to try purchasing the deal through the offer provided there.

However, if you already have an existing iD Mobile plan, please be aware that purchasing through this route would normally result in a separate new plan with a new number, rather than changing or upgrading your existing plan.

If you’re looking to change or upgrade your current iD Mobile plan, we’d recommend speaking with our Sales Team via Live Chat to see what options are available to you: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.