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Community Member
September 30, 2026
Question

call international calls

Hello,

 

I'm looking to change my plan as I need to call international numbers when I'm in the UK and also more data on my plan. What plans do you have available?

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    October 13, 2026

    Hi ​@allan21, 

     

    Thank you for getting in touch and for your interest in changing your plan with iD Mobile.

     

    If you’re looking for a plan with more data and the ability to call international numbers while you’re in the UK, we recommend checking the available upgrade options on your account.

     

    How to check your upgrade eligibility:

    1. Open the iD Mobile app and log in.
    2. Go to Services or My Account.
    3. Select your mobile plan and look for the Upgrade option.
    4. Review the available plans and offers displayed for your account.

    Please note that upgrade options depend on your current contract and eligibility.

     

    International calls: To make calls from the UK to international numbers, you’ll need to purchase an appropriate international calling Add-On, as these calls are not included in your standard plan allowance. The available Add-Ons and destinations covered can be checked through the iD Mobile app.

     

    For further assistance, please contact our Sales team, who can review your eligibility and discuss the available plans and options with you.

     

    You can reach Sales through:

    They’ll be happy to help you find a suitable option that meets your data requirements and international calling needs.

     

    Thank you for choosing iD Mobile. We look forward to assisting you further.

     

    Owethu