Skip to main content
Community Member
September 21, 2026
Question

Can I get a discount on my new phone contract if i trade in my old phone, that i have had with Id mobile.

  • September 21, 2026
  • 1 reply
  • 11 views

Hello,

I have a samsung s24 ultra, and recently i am just sick of this phone. I gotta wait till november for an upgrade. But I am curious can I trade it in and perhaps get something off my new phone contract. Like for example a couple hundred off my new 2/3 year contract. Cause I know other providers do that. Was just wondering if Id Mobile does the same. 

Thank You

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 22, 2026

    Hi ​@CamoBirdio,

     

    Thanks for getting in touch.

     

    Our trade-in service is provided by Currys, and the trade-in value is normally paid separately rather than being used to reduce the monthly cost of your iD Mobile contract. 

     

    However, you’re welcome to contact our Sales Team via Live Chat to discuss your circumstances and see what upgrade and trade-in options may be available to you: https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.