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can i reduce my limit on calls, texts and data
Can I change my calls, texts and data from being unlimited to a lower limit on my contract?
Gemma MAnswer
iD Mobile Employee
September 10, 2026
Hi
Unfortunately, it's not possible to reduce your calls or texts allowances, as all iD Mobile plans come with a base allowance of unlimited calls and unlimited texts.
If you'd like to reduce your data allowance, we'd recommend contacting our Sales Team to see whether there are any lower-data plans available that would better suit your needs.
You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat
Regards,
Gemma M
The iD Mobile Social Media Team
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