Hi,
I have two ID mobile contracts. My phone one which I am using here, and a second one. I no longer use the second one as I lost the device, nor do I have my phone number for it - nor can I find any of my information. I need help to cancel it, as it doesn’t appear to be linked to this one at all and so I cannot cancel it from my usual ID log in. Please can someone help me? I tried the live chat and it was disconnected.
+10Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
We'll speak to you there.
Thanks,
Gemma M
The iD Mobile Social Media Team
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