Community Member

cancel my contract

Forum|Forum|8 days ago
October 1, 2026
2 replies
26 views

Hi I would like to cancel my current contract and move over to a sim only contract

Helpful Contributor

@Nickycole1 Hi if you want to cancel your current contract and its NOT due for an upgrade you will be charged the remainder of the contract outright plus a termination fee to cancel that contract then take out a new contract or failing that just take out a new contract with ID for the sim only ! I know this as i have 2 contracts with ID my sim only and my phone contract 1 👍

Z

Zandile M

iD Mobile Employee

Hi @Nickycole1

Thank you for getting in touch with us.

I am so sorry that you are disconnecting your contract we would love to keep you as one of our loyal customers. Please send us private message via our socials (Facebook or Instagram).

Thank you,

Zandile M

The iD Mobile Team

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