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Question

Cancel PAC transfer. Keep temporary ID mobile number

  • July 13, 2026
  • 3 replies
  • 12 views

I’ve changed my mind and I’d like to cancel my PAC transfer. I want to keep the temporary ID Mobile number that came with my SIM

3 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • July 13, 2026

This isn’t CUST. SERVICE. You need to progress via the CHAT PAGE😃


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  • iD Mobile Employee
  • July 13, 2026

Hi ​@ScarlettCresswell ,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

Michael Z


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 13, 2026

Hi ​@ScarlettCresswell,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team