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Community Member
July 13, 2026
Question

Cancel PAC transfer. Keep temporary ID mobile number

  • July 13, 2026
  • 3 replies
  • 19 views

I’ve changed my mind and I’d like to cancel my PAC transfer. I want to keep the temporary ID Mobile number that came with my SIM

    3 replies

    Geluk
    Silver Contributor
    Silver Contributor
    July 13, 2026

    This isn’t CUST. SERVICE. You need to progress via the CHAT PAGE😃

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    July 13, 2026

    Hi ​@ScarlettCresswell ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 13, 2026

    Hi ​@ScarlettCresswell,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.