Skip to main content
Community Member
Oct 26, 2026 1:13 PM UTC
Question

cancel sim only without sim

Im trying to cancel my sim only but have lost the sim card and didnt have it set up on id app, any help on how to do this please? 

Thank you 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 27, 2026 3:09 PM UTC

    Hi ​@Clazabelle,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.