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Community Member
August 26, 2026

cant change my plan after my contract ended

  • August 26, 2026
  • 1 reply
  • 9 views

Trying to change my plan and every-time I do it keeps coming up with an error message. My contract has already ended so want to get this sorted so I’m not over paying for my data and minutes. 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 2, 2026

Hi ​@SB00097 

 

Thank you for reaching out to us, please confirm if you have the same error on the app and the website login?

Thanks,
Hosai

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