Skip to main content
Community Member
SB00097
Community Member
August 26, 2026

cant change my plan after my contract ended

Trying to change my plan and every-time I do it keeps coming up with an error message. My contract has already ended so want to get this sorted so I’m not over paying for my data and minutes. 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 2, 2026

Hi ​@SB00097 

 

Thank you for reaching out to us, please confirm if you have the same error on the app and the website login?

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement