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Came0n06
Community Member
September 2, 2026
Solved

Change delivery address for upgrade

  • September 2, 2026
  • 1 reply
  • 57 views

Hi is it okay to change my delivery address before processing the order for a new phone?

Best answer by Hosai W

Hi ​@Came0n06 


Thank you for reaching out to us, please accept my apologies for the inconvenience caused to you, you would need to update your details within the iD Mobile app as well as correct the address during the checkout process.

Thanks,
Hosai

1 reply

Hosai W
iD Mobile Employee
Hosai WAnswer
iD Mobile Employee
September 8, 2026

Hi ​@Came0n06 


Thank you for reaching out to us, please accept my apologies for the inconvenience caused to you, you would need to update your details within the iD Mobile app as well as correct the address during the checkout process.

Thanks,
Hosai

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