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Question

Change Direct Debit Date Issue

  • June 30, 2026
  • 0 replies
  • 5 views
S
Community Member

Please look at the 2 images below CLOSELY. One is a screenshot of the instructions to change the direct debit date on the app. It is very easy to follow, and you can see there are 4 options in the image.

The 2nd image is a screenshot of the actual page in the app. You can see that it's the same page but there are only 3 options, with the "Change Payment Option" missing.

Please help me to change the payment date. If I am unable to, I'll have to move to a company that will let me.

 

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