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Community Member
MazzRazz
Community Member
September 3, 2026
Solved

Change of contract with ID - will I keep my number?

  • September 3, 2026
  • 1 reply
  • 21 views

My 2 year contract with ID has just ended, I want to change to a monthly sim only contract also with ID, will I automatically keep my number? 

    Best answer by Marquerita T

    Hi ​@MazzRazz.

     

    Congratulations on reaching the end of your contract.

     

    Yes, you'll be able to keep your existing number, as long as this is processed as an upgrade to a SIM-only plan rather than a brand new contract or account.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    1 reply

    iD Mobile Employee
    Marquerita TAnswer
    iD Mobile Employee
    September 8, 2026

    Hi ​@MazzRazz.

     

    Congratulations on reaching the end of your contract.

     

    Yes, you'll be able to keep your existing number, as long as this is processed as an upgrade to a SIM-only plan rather than a brand new contract or account.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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