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change plan

  • July 28, 2026
  • 1 reply
  • 3 views

I want to change my plan every time I try it’s says oops sorry something is wrong 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 30, 2026

Hi ​@Selena95666,

 

I'm sorry to hear you're having trouble changing your plan.

 

If you're seeing an "Oops, sorry something is wrong" message when trying to make the change, we'd recommend contacting our Sales Team via Live Chat for further assistance: https://www.idmobile.co.uk/live-chat

 

They'll be able to check what's causing the issue and discuss the options available to you.

 

I hope this helps.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team