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Community Member
Selena95666
Community Member
July 28, 2026

change plan

  • July 28, 2026
  • 1 reply
  • 11 views

I want to change my plan every time I try it’s says oops sorry something is wrong 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 30, 2026

    Hi ​@Selena95666,

     

    I'm sorry to hear you're having trouble changing your plan.

     

    If you're seeing an "Oops, sorry something is wrong" message when trying to make the change, we'd recommend contacting our Sales Team via Live Chat for further assistance: https://www.idmobile.co.uk/live-chat

     

    They'll be able to check what's causing the issue and discuss the options available to you.

     

    I hope this helps.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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