Skip to main content
Community Member
May 23, 2026

changing detials pf plan

  • May 23, 2026
  • 1 reply
  • 11 views

I need to update my name on my plan.. when I try to edit plan details it only allows me to change my address not my name. Can you help

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 24, 2026

    HI ​@Beckyk1984,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.