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Community Member
June 22, 2026

changing plan

  • June 22, 2026
  • 1 reply
  • 15 views

My contract is up 27th July but I want to get in touch to move to sim only plan how do I go about this as I know I have to give 30 days notice to end my current plan 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 23, 2026

    Hi ​@Emazak,

     

    Thanks for your message.

     

    As your contract is due to end on 27th July, you’re getting close to the point where you’ll be able to make changes to your plan.

     

    To move to a SIM-only plan, you’ll need to be within the final 24 days of your current contract before we’re able to process the change. At that point, you can contact our Sales team, who will be able to help you review the available SIM-only options and arrange the change for you.

     

    You can get in touch with them via Live Chat here: https://www.idmobile.co.uk/live-chat

     

    They’ll be happy to help get this sorted for you when you’re eligible.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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