changing plan and converting to pay as you go

Hi ​@Annam1456, 

Thank you for getting in touch. 

Kindly be advised that you’re not able to change you pay monthly plan to a Pay As You Go plan, however you may change your plan to a SIM only plan. 

If you’d like a Pay As You Go plan, you’d need to purchase this, keep in mind that you will get a new number and you will not be able to transfer your existing number to the Pay As You Go plan as our system does not allow internal number transfers., 

-Anneline

I would like to end my plan and go sim only with id

Hi ​@Rencap,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Regards,

Gemma M

The The iD Mobile Social Media Team