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Community Member
June 10, 2026

changing to sim only plan

  • June 10, 2026
  • 1 reply
  • 30 views

I have recently retired and am able to upgrade my contract, I would like to change to a cheaper sim only deal but can’t see that when looking at upgrades 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 11, 2026

    Hi ​@Jp3656,

     

    If you're looking to move to a cheaper SIM Only plan but can't see the available options when viewing upgrades, we'd recommend contacting our Sales team via Live Chat.

     

    They'll be able to review the options available to you and discuss any SIM Only deals that may better suit your needs and usage.

     

    You can contact them here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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