I have upgraded my phone through the app, but can't find an email or new bill to prove the upgrade so can't download it and attach it to the claim. How do I get this document? I already have the new phone.
Question
Claiming a free tablet
+4Hi
Thank you for reaching out.
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Anneline
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