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Community Member
Coopjai
Community Member
October 5, 2026

claiming tablet when buying pgone

Before purchasing the a57 it said it came with a tablet, how do I claim this? 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 7, 2026

    Hi ​@Coopjai,

     

    Thanks for getting in touch.

     

    If the Samsung Galaxy A57 was purchased with a promotional tablet offer, you’ll need to claim the free tablet separately.

     

    You can find the promotion and claim instructions on our Offers & Promos page: https://www.idmobile.co.uk/claim-your-offer

     

    Locate the Samsung Galaxy A57 promotion that matches your purchase and follow the steps provided to submit your claim. You may need your proof of purchase and the IMEI number of your new phone, so we recommend having these available.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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