Skip to main content
Community Member
AyubA
Community Member
May 31, 2026

code to

  • May 31, 2026
  • 1 reply
  • 10 views

I want to change back to my old plan as the new plan is not working for me. Alternatively, I would like to cancel but will need the banc code to transfer my mobile number to another provider.

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    June 2, 2026

    Hi ​@AyubA,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
    I'll speak to you there.


    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement