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Question

contract change

  • June 6, 2026
  • 1 reply
  • 6 views
E
New Contributor

Hello, I’m now out of contract and would like to downgrade but cannot see the option. I am 24 days before renewal so I’m not sure why. Thanks, Eleanor

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • June 7, 2026

    Hi ​@Elsbells87

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Zandile m 

    The iD Mobile Team 

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