contract finished, whats my options

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My contract is finished and now im looking to get a better deal.

I do not want to upgrade my phone, but I would like to keep same number and get an unlimited data plan with calls and texts for a cheaper amount.

Is this possible with id?

As I read you can't switch sims and keep same number on same network

Owethu M

iD Mobile Employee

Hi @Ambode,

Thank you for getting in touch and for your continued interest in staying with iD Mobile.

We understand that your contract has ended and you’re looking for a more affordable SIM-only plan with unlimited data, calls and texts while keeping your existing mobile number.

This may be possible, depending on your eligibility and the offers available to you. You can check your upgrade options by following these steps:

Open the iD Mobile app and log in.
Go to Services or My Account.
Select your current plan and look for the Upgrade option.
Review the available SIM-only plans and offers.

You may be able to move to a SIM-only plan while keeping your existing number, without needing to transfer your number to another network. However, the options available will depend on your account and eligibility.

For further assistance, I recommend contacting our Sales team. They can check your eligibility and discuss any available SIM-only deals, including plans with unlimited data, calls and texts.

You can contact Sales through: