Skip to main content
Community Member
Sebko500
Community Member
September 6, 2026
Solved

contract termination and phone number

  • September 6, 2026
  • 1 reply
  • 19 views

Hi I have 2 questions 

1. What are the conditions for early termination of the contract?

2 . If I already Three mobile customer can I move my phone number to you and sing new contract 

 

Kind regards

Sebastian 

    Best answer by Gemma M

    Hi ​@Sebko500,

     

    Thanks for your post.

     

    1. What are the conditions for early termination of the contract?

    If you cancel your plan before the end of your minimum contract term, you'll usually be charged an early termination fee. This is based on the remaining monthly charges left on your agreement. If you're considering cancelling, our Customer Service Team can explain any applicable charges on your account.

     

    2. If I'm already a Three customer, can I move my phone number to iD Mobile and start a new contract?

    Yes, absolutely. If you're joining iD Mobile from Three, you can keep your existing number by requesting a PAC (Porting Authorisation Code) from Three and providing it to iD Mobile once your new contract is active.

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    September 10, 2026

    Hi ​@Sebko500,

     

    Thanks for your post.

     

    1. What are the conditions for early termination of the contract?

    If you cancel your plan before the end of your minimum contract term, you'll usually be charged an early termination fee. This is based on the remaining monthly charges left on your agreement. If you're considering cancelling, our Customer Service Team can explain any applicable charges on your account.

     

    2. If I'm already a Three customer, can I move my phone number to iD Mobile and start a new contract?

    Yes, absolutely. If you're joining iD Mobile from Three, you can keep your existing number by requesting a PAC (Porting Authorisation Code) from Three and providing it to iD Mobile once your new contract is active.

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement