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Community Member
epoulton84
Community Member
August 12, 2026
Question

contract upgrade

  • August 12, 2026
  • 1 reply
  • 21 views

My contract comes to an end on 4th of September. I have gone into the upgrade section and purchased a sim only offer for 80gb and unlimited calls/texts for £10 for 12 months. 
will this upgrade automatically revert to my current ESIM on the date my contract is due to expire.? Do I need to do anything else or will it transfer over automatically. 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 12, 2026

    Hi ​@epoulton84 

     

    Thank you for getting in touch with us.

    Kindly note that your plan will not upgrade automatically. You will need to process the upgrade yourself, or you can contact our Sales Team on 0800 049 0250 for assistance.

     

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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