Hi ​@Whiting,

Thank you for getting in touch with us. I’m happy to hear you’re looking to upgrade.

As you’d like to change the billing address while having the new phone delivered to a different address, we’ll need to check your account and advise you on the available options.

Please contact our Live Chat team using the full link below:

https://www.idmobile.co.uk/live-chat

Alternatively, you can send us a private message via our official Facebook or Instagram pages, and the team can assist you there.

Thanks,

Tashnieka
The iD Mobile Team