Did not recive full data GB when I upgraded my plan | iD Mobile Community
Skip to main content
Answer

Did not recive full data GB when I upgraded my plan

  • November 3, 2025
  • 1 reply
  • 19 views

I upgraded my data plan from 4GB to 150GB but only received 120GB. I talked to a live agent who confirmed I only received 120GB and my 30GB will follow shortly. I still haven’t received it yet. 

Best answer by WelshPaul

Probably because of pro-rata billing. 

1 reply

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • November 3, 2025

Probably because of pro-rata billing.