down grade

1 reply
17 views

My conyract has ended and rolling on iv move to thailand and just need the number for text can I down grad to a pay as you go keep the number just for text and wifi whats app

Gemma M

iD Mobile Employee

Hi @Mattapex,

Thanks for getting in touch.

As you’re now outside your minimum contract period, we’d recommend contacting our Sales Team via Live Chat to see what lower-cost SIM-only or plan change options are available to you.

https://www.idmobile.co.uk/live-chat

Please bear in mind that Thailand isn’t included within your standard Inclusive Roaming allowances, so using your iD Mobile services there, including calls and texts, can result in roaming charges. If you’re mainly keeping the number to receive texts and use WhatsApp over Wi-Fi, we’d recommend checking the applicable roaming costs before making any changes.

You can check the roaming options and charges here: https://www.idmobile.co.uk/help-and-support/roaming

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.