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Community Member
Tye2024
Community Member
May 31, 2026
Question

Downgrading Monthly to Sim

Hi im currently coming to end of 24 month contract want to go sim only but keep same number? How do i go about best easiest quickest way? Thanks

    1 reply

    Anneline M
    iD Mobile Employee
    Anneline M
    iD Mobile Employee
    June 2, 2026

    Hi ​@Tye2024, 

     

    Thank you for reaching out. 

     

    Kindly be advised that you may upgrade your pay monthly 24 month plan to a SIM only plan, this means you’ll keep your existing number. 

     

    You may contact our sales team directly via live chat https://www.idmobile.co.uk/live-chat or call them on 0800 049 0250 for assistance with upgrading your plan. 

     

    Thanks, 

     

    Anneline

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