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Question

Downgrading Monthly to Sim

  • May 31, 2026
  • 1 reply
  • 3 views
T
Community Member

Hi im currently coming to end of 24 month contract want to go sim only but keep same number? How do i go about best easiest quickest way? Thanks

    1 reply

    Anneline M
    iD Mobile Employee
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    • Anneline M
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@Tye2024, 

     

    Thank you for reaching out. 

     

    Kindly be advised that you may upgrade your pay monthly 24 month plan to a SIM only plan, this means you’ll keep your existing number. 

     

    You may contact our sales team directly via live chat https://www.idmobile.co.uk/live-chat or call them on 0800 049 0250 for assistance with upgrading your plan. 

     

    Thanks, 

     

    Anneline

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