due upgrade but can't access offer

Forum|Forum|10 months ago
October 24, 2025
3 replies
273 views

I’m passed the date for upgrade. I’ve chosen Iphone Air base model with 100gb data. Via the upgrade options on my phone app that comes in at £45.99pm with £199 upfront (total £1302.76) OR £54.99 with £29.00 upfront (£1348.76).

However I’ve had an email land in my inbox directing me to a the same plan at ID mobile, exact same phone, via Uswitch at £39.99 with £129 upfront. Total cost £1127.76

That’s £200+ difference. There’s also a very similar offer on the same site via a different network (but I’d really like to stick with ID Mobile).

Surely I can access the cheaper deal via ID Mobile directly? Surely I don’t have to go via Uswitch?

Best answer by JoeKing

Thank you for response. So I just resign up via Uswitch?

@Linesmachine I think your missing the point that @WelshPaul made to you. Uswitch doesn't give these deals to existing customers on IDMobile. There deals are for new customers only. Be very careful if you go ahead and place the order with Uswitch you could end up having two IDMobile contract running.

Contact IDMobile sale's and see if they can do something much better for you but make sure you get an confirmation email from them.

Or the other option is to port your current number onto a PAYGO sim on a different network, once number been ported over make the purchase on Uswitch and port your number back onto IDMobile FROM THE PAYGO sim.

Joe 😉

WelshPaul

Platinum  Contributor

No, Uswitch is a third-party offering deals to new customers. They don’t offer upgrade deals to iD Mobile customers.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

L

LinesmachineAuthor

New Contributor

Thank you for response. So I just resign up via Uswitch?

JoeKingAnswer

Silver Contributor

Thank you for response. So I just resign up via Uswitch?

@Linesmachine I think your missing the point that @WelshPaul made to you. Uswitch doesn't give these deals to existing customers on IDMobile. There deals are for new customers only. Be very careful if you go ahead and place the order with Uswitch you could end up having two IDMobile contract running.

Contact IDMobile sale's and see if they can do something much better for you but make sure you get an confirmation email from them.

Or the other option is to port your current number onto a PAYGO sim on a different network, once number been ported over make the purchase on Uswitch and port your number back onto IDMobile FROM THE PAYGO sim.

Joe 😉

Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉