Skip to main content
Solved

end of contract special upgrade option more expensive

M
New
 Contributor
  • mkok
  • New
 Contributor
  • 2 replies

I’ve just been given my upgrade deals today and they are more expensive than what I can get from ID mobile on the Martin Lewis page. 
I think I will move on from ID mobile as I hate this sort of thing and with no contact numbers you can’t even discuss. 
 

Contract ends in July and unless I can get a better deal than whats available on the Martin Lewis site ( which I should for loyalty) then I’ll be leaving

Best answer by MZone

​@mkok Try calling the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

View original

    4 replies

    WelshPaul
    Platinum 
Contributor
    Forum|alt.badge.img+24
    • WelshPaul
    • Platinum 
Contributor
    • 2857 replies
    • May 6, 2025

    You have zero chance of getting the deal that is available on the Martin Lewis website as an upgrade, let alone a better one. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New
 Contributor
    • mkok
    • Author
    • New
 Contributor
    • 2 replies
    • May 6, 2025

    Well that’s is very poor customer service if what you say is true. 

    MZone
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • MZone
    • Platinum 
Contributor
    • 1010 replies
    • Answer
    • May 6, 2025

    ​@mkok Try calling the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    1 person likes this
    • M
      mkok
    Siân
    iD Mobile Employee
    Forum|alt.badge.img+4
    • Siân
    • iD Mobile Employee
    • 879 replies
    • May 7, 2025

    Hi ​@mkok  as  ​@MZone  has advised, can you please call our Sales Team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Perks banner
    Terms & Conditions