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December 14, 2025
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End of minimum length of contract - Is switch to SIM Only on a rolling month?

  • December 14, 2025
  • 5 replies
  • 1677 views

My 24 month contract has just passed it’s 24 month.

I’m not ready to upgrade or change my phone yet.

If I change my plan to one of the listed available plans, is this going to be on a monthly rolling contract?

I don’t want to be locked in to a long term contract until I’m ready to upgrade my phone!

 

Thanks   

    Best answer by Lamiya C

    Hi ​@Nezza42 ,

    As your 24-month contract has now ended, your account is no longer tied into a fixed-term agreement. If you choose to switch to one of the available SIM-only plans, this will be on a 30-day rolling (monthly) contract, not a long-term commitment.

    That means:

    -You won’t be locked into another 24-month contract

    - You can change or cancel the plan with 30 days’ notice

    -You can upgrade to a new phone whenever you’re ready

    So you’re free to move onto a flexible plan now and upgrade later when it suits you.

    Lamiya

    5 replies

    JoeKing
    Silver Contributor
    Silver Contributor
    December 15, 2025

    @Nezza42  If you don't upgrade your current plan will continue and you be paying the same as you already are and it will increase in April  as it normally does.

    So if you take out another plan you'll be paying for two contracts your original one and the new one. By upgrading you can take out a yearly or monthly sim only contract even a two year contract. So the best option if you not taking out a new phone upgrade and looking to reduce your bill is to upgrade to a sim only plan of your choice. I'd call sale's for the upgrade and ask them all bthe question you need before committing to the upgrade. And by upgrading you retain you current mobile number, where as if you jut take out a plan you'll have a new number plus paying for two contracts. 

    Sales line  020 7139 1397

     

    Joe

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    Lamiya C
    iD Mobile Employee
    Lamiya CAnswer
    iD Mobile Employee
    December 15, 2025

    Hi ​@Nezza42 ,

    As your 24-month contract has now ended, your account is no longer tied into a fixed-term agreement. If you choose to switch to one of the available SIM-only plans, this will be on a 30-day rolling (monthly) contract, not a long-term commitment.

    That means:

    -You won’t be locked into another 24-month contract

    - You can change or cancel the plan with 30 days’ notice

    -You can upgrade to a new phone whenever you’re ready

    So you’re free to move onto a flexible plan now and upgrade later when it suits you.

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Nezza42Author
    New Contributor
    December 15, 2025

    Thanks for the replies :)

    I’ve now changed my plan & saved £14/month as a result! 

    Many thanks

    Angie Chambers
    New Contributor
    New Contributor
    July 7, 2026

    I hAve a sim only  contract due to expire today, I have just taken a monthly contract out also with you, I do want to keep my number for the next month but won't need as much data sim only, can you reduce this back down or will I have to change to another provider and ask for pac code?

    Angela
    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 9, 2026

    Hi ​@Angie Chambers,

     

    Thanks for getting in touch.

     

    Yes, we'd recommend contacting our Sales team to discuss the options available to you. They'll be able to check whether there's a lower-data SIM-only plan or another offer that better suits your needs.

     

    You don't need to move to another provider just to explore your options, so it's worth speaking with the Sales team first.

     

    You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.