I have a £25 gift card received as part of entering into my contract, but which does not work.
I have tried contacting both currys and mobiles.co.uk to no avail.
Some immediate assistance would be appreciated, seeing as this is clearly a known issue.
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
Hi - this is disappointing - it has been over a week since a resolution was promised.
Was it ever pursued or has this been completely disregarded?
Hi
Thank you for getting in touch with us.
I am so sorry for the disappointment we have caused you. Please keep an eye on your private messages as we have reply to you regards with your gift card voucher.
Thank you,
Zandile m
The iD Mobile Team
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
Fancy a massive AI upgrade? Enter our June giveaway today!
Enter Now
