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Question

Gift card not working

  • May 17, 2026
  • 1 reply
  • 11 views
G
New Contributor

I have a £25 gift card received as part of entering into my contract, but which does not work.

I have tried contacting both currys and mobiles.co.uk to no avail.

Some immediate assistance would be appreciated, seeing as this is clearly a known issue.

 

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+6
    • Michael Z
    • iD Mobile Employee
    • May 18, 2026

    Hi ​@giftcardnotworking 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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