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Community Member
August 2, 2026
Question

gift card not working

  • August 2, 2026
  • 1 reply
  • 9 views

Had a free £75 gift card with my sim not working on Currys website

    1 reply

    iD Mobile Employee
    August 4, 2026

    Hi ​@Jaydeevans31.

     

    Thank you for your post. I'm sorry to hear you're having trouble using your gift card on the Currys website.

     

    To help get this sorted for you as quickly as possible, please reach out to our support team directly through one of the channels below:

     

    Live Chat: iD Mobile Live Chat

    Social Media: Send us a direct message on Facebook or Instagram

    Email: socialqueries@idmobile.co.uk

     

    Need a replacement SIM in the meantime?

    You can pick one up right away at your nearest Currys store.

    Alternatively, let us know and we can arrange for a replacement SIM to be delivered to you within two working days.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.