New Contributor

Solved

Google Pixel 10 Pro Upgrade missing the £100 currys Gift Card

9 replies
849 views

I just upgraded to the Google Pixel 10 pro and I noticed that the £100 Currys gift card wasn't on the order despite it being a qualified purchase.

Matthew TAnswer

iD Mobile Employee

Morning @BillsFanUK,

Here are the terms of the Gift Card:

As far as I know, it won’t show on the order itself, but all orders are being logged by the relevant team to send the Gift Card 30-60 days after 03/09/2025.

Here’s the Trade-In form:

https://currys.secure-mobiles.com/embeddedforms/v1/product/trade-in-promo?nocache=1

Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Matthew TAnswer

iD Mobile Employee

Morning @BillsFanUK,

Here are the terms of the Gift Card:

As far as I know, it won’t show on the order itself, but all orders are being logged by the relevant team to send the Gift Card 30-60 days after 03/09/2025.

Here’s the Trade-In form:

https://currys.secure-mobiles.com/embeddedforms/v1/product/trade-in-promo?nocache=1

Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

B

BillsFanUKAuthor

New Contributor

Lovely thanks for the reply. I checked the trade in form again after I posted the original message so I've filled that out.

Tyler C

iD Mobile Employee

Our pleasure @BillsFanUK!

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

K

Kprincess88

New Contributor

I was just looking for this answer too. Can I check do I have to complete the trade in form to get the£100 gift card?

I purchased the pixel 10 pro with the promo.

Matthew T

iD Mobile Employee

@Kprincess88 -

No, the trade-in form is only if you traded in an old device. Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

S

Silver Fox Design

I am still waiting for the gift card. Ordered my phone on 31st August

K

Kprincess88

New Contributor

I got mine a couple of weeks ago. The email looked like spam but wasn't. Search your email for gift card or Currys

S

Silver Fox Design

I got mine a couple of weeks ago. The email looked like spam but wasn't. Search your email for gift card or Currys

I’ve still not got it. I have been onto iD Mobile support, who told me to email Giftcloud, who then told me they have no record of a gift voucher associated with my email address. Really tedious.

M

MrsR1987

Active Contributor

Can any one offer advice on this still please. Mine hasn't arrived I spoke to live chat and they said I am down for one and yo email gift cloud which I did and they have no record of my email address