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New Contributor
August 21, 2025
Solved

Google Pixel 10 Pro Upgrade missing the £100 currys Gift Card

  • August 21, 2025
  • 9 replies
  • 842 views

I just upgraded to the Google Pixel 10 pro and I noticed that the £100 Currys gift card wasn't on the order despite it being a qualified purchase.

    Best answer by Matthew T

    Morning ​@BillsFanUK,

    Here are the terms of the Gift Card:

    As far as I know, it won’t show on the order itself, but all orders are being logged by the relevant team to send the Gift Card 30-60 days after 03/09/2025.

    Here’s the Trade-In form:

    https://currys.secure-mobiles.com/embeddedforms/v1/product/trade-in-promo?nocache=1

    Thanks.

    9 replies

    Matthew T
    iD Mobile Employee
    Matthew TAnswer
    iD Mobile Employee
    August 21, 2025

    Morning ​@BillsFanUK,

    Here are the terms of the Gift Card:

    As far as I know, it won’t show on the order itself, but all orders are being logged by the relevant team to send the Gift Card 30-60 days after 03/09/2025.

    Here’s the Trade-In form:

    https://currys.secure-mobiles.com/embeddedforms/v1/product/trade-in-promo?nocache=1

    Thanks.

    iD Community Manager
    New Contributor
    August 21, 2025

    Lovely thanks for the reply. I checked the trade in form again after I posted the original message so I've filled that out.

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 25, 2025

    Our pleasure ​@BillsFanUK!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 1, 2025

    I was just looking for this answer too. Can I check do I have to complete the trade in form to get the£100 gift card? 

    I purchased the pixel 10 pro with the promo.

    Matthew T
    iD Mobile Employee
    iD Mobile Employee
    September 1, 2025

    @Kprincess88 -

    No, the trade-in form is only if you traded in an old device. Thanks.

    iD Community Manager
    November 6, 2025

    I am still waiting for the gift card. Ordered my phone on 31st August 

    New Contributor
    November 7, 2025

    I got mine a couple of weeks ago. The email looked like spam but wasn't. Search your email for gift card or Currys 

    November 13, 2025

    I got mine a couple of weeks ago. The email looked like spam but wasn't. Search your email for gift card or Currys 

    I’ve still not got it. I have been onto iD Mobile support, who told me to email Giftcloud, who then told me they have no record of a gift voucher associated with my email address. Really tedious.

    Active Contributor
    November 22, 2025

    Can any one offer advice on this still please. Mine hasn't arrived I spoke to live chat and they said I am down for one and yo email gift cloud which I did and they have no record of my email address