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Community Member
August 19, 2026

had an upgrade but all my numbers and apps haven’t transferred

  • August 19, 2026
  • 1 reply
  • 5 views

I’ve upgraded but all my numbers and apps haven’t transferred 

    1 reply

    iD Mobile Employee
    August 20, 2026

    Hi ​@Cwo76 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Zandile M

    The iD Mobile Team 

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.