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New Contributor
June 11, 2026
Question

help claming my tab that was part of my upgrade deal

Going around in circles with samsung to claim my gift.. can you pleas send me the following please:

I have sent them all emails from id mobile as proof but doesn't seem to be good enough.

Pleas help

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 13, 2026

    Hi ​@Psmithy89,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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