Hi ​@Paul4040, 

Thank you for reaching out.

We're sorry to hear that you're experiencing issues with your early upgrade offer and that you're unable to progress after clicking the link. We apologise for the inconvenience this has caused.

As the offer is relating to an upgrade, we'd recommend contacting our Sales Team, who will be able to review the upgrade options available on your account and assist you with completing the upgrade.

You can contact our Sales Team via:

• Live Chat
• 0800 049 0250

They'll be happy to look into the issue with the offer and discuss the upgrade options available to you.

Owethu